Privacy Policy
This Privacy Policy describes how Amazonika Boutique Resort (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a reservation through our website (amazonika.in) or stay at our resort. We are committed to protecting your privacy and handling your data responsibly.
1. Information We Collect
We collect the following types of information:
- Personal Information: This may include your name, contact information (email address, phone number, postal address), date of birth, nationality, government-issued identification details (passport, driver’s license, etc.), payment information (credit/debit card details), and any other information you voluntarily provide to us during the booking process or your stay.
- Booking Information: This includes details of your reservation, such as dates of stay, room type, number of guests, and any special requests.
- Website Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, pages visited, and referring website. We may use cookies, web beacons, and other tracking technologies to collect this information.
- Resort Stay Information: During your stay, we may collect information about your use of our facilities and services, such as spa treatments, dining, and other activities.
2. How We Use Your Information
We use your information for the following purposes:
- To Process Bookings: We use your personal and booking information to confirm and manage your reservations, process payments, and provide you with the services you requested.
- To Provide Customer Service: We may use your information to respond to your inquiries, requests, and feedback, and to provide you with support during your stay.
- To Improve Our Services: We analyze website usage and resort stay information to understand guest preferences and improve our website, facilities, and services.
- To Communicate with You: We may use your contact information to send you booking confirmations, updates, special offers, and marketing communications (you can opt out of receiving marketing communications at any time).
- To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations, such as those related to guest registration and tax reporting.
- To Protect Our Interests: We may use your information to protect our legal rights and interests, such as in the event of a dispute or legal claim.
3. How We Share Your Information
We may share your information with the following third parties:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, marketing, and other services. We ensure that these providers are contractually obligated to protect your privacy.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our interests or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to collect website usage information. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us using the contact information provided below.
7. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
[Insert Contact Information: Phone number, Email Address, Resort Address]
By using our website and services, you acknowledge that you have read and understand this Privacy Policy.